Kauai The Garden Island

Accessing Your Online Account

To access your account, you will need your 12-digit account number located on your invoice that is included with this letter. It is the number starting with 705.
• Go to www.pohakuresortmanagement.com
• Click on the Tab- Make a Payment
• Click the link- https://prm.hosted.timeshareware.com/NET/
• This will bring you to a log in page where you will enter your 12-digit account number (Owner Number) along with your password. Your password is 12345 plus the first 3 letters of your last name in capital letters. (Example for last name Adams – 12345ADA). It is recommended that you change your password after logging in. Note: if you have multiple accounts (own multiple intervals) at this time you will need to log in separately to access each account.
• Click on “Transactions”
• Click on “Make a Payment”
• Enter your payment amount
• Click on “Continue”
If paying by mail, you must include each account number Owner Number(s) on check to ensure that payments are applied correctly.
Below we have listed the Real Estate Property tax rates for each unit type-

Bldg K Studio (M)$32.66
Bldg K Mini Suite (E)$41 .51
1 Bedroom-Imperial (D,1)$58.89
2 Bedroom-Presidential ll,2)$82.05

As always, the Pohaku Resort Management team is ready to help with your needs. Please see the information below for important contact information –

Maintenance Fees Payments/Billing

Financial Services

Mon-Fri: 9AM-8PM EST

Toll Free: 877-976-6652 (877-9-Ponokai)

Direct: 770-698-3549



Pohaku Reservations Center


M-F: 8AM-9:30 PM EST

Sat: 9AM·5:30 PM EST

Toll Free: 877-976-6652 (877-9-Ponokai)

Direct: 770-698-3549

Ownership Updates/Deed TransfersPohaku Resort Managementtransfers@pohakuresortmanagement.com
Resort Experience Pono Kai Resortpetersit@ponokairesort.com

*Please note that the Reservations and Payments/Billing Call Centers will be closed November 24-27, December 24-26, December 31-January 2*