UPDATED RESORT IMPROVEMENT PROJECT SCHEDULED (2/1/24)

We’re excited to report that the hallway carpet project has resumed.

F BUILDING: FEBRUARY 1, 2024 – FEBRUARY 15, 2024

The carpet installer will be working Monday through Saturday, between the hours of 8:00am to 5:00pm. Please notify your incoming guests of this project.  Guests and Owners can access their room around the installers.  We ask that guests and owners exercise caution when going through the hallway while work is in progress.

We realize that this project may be an inconvenience to you, but it is necessary.  Please notify your guests of the scheduled projects prior to their arrival at the resort.  Also, be advised that although we do not anticipate any additional changes to the schedule, it is subject to change.  Schedule changes will be posted here, so please check back periodically.

The resort staff is committed to assisting our owners and guests through this process.  We appreciate your patience while this needed improvement is made to our resort.

Your Kokua is greatly appreciated.

Marilyn Solatre

Resort General Manager

NEW TRANSPORTATION OPTIONS FOR KAUAI

As a result of the pandemic, the island of Kauai has suffered a shortage of rental cars.  The County of Kauai has launched a new website to inform visitors and residents of transportation options on Kauai.  The goal of the website is to serve as a resource to connect travelers with transportation options, such as airport shuttles, ride-shares and bike rentals.  Check out the website at: https://getaroundkauai.com.

ATTENTION TIMESHARE OWNERS: SCAMS ON THE RISE

It’s been brought to our attention that timeshare scams are once again on the rise.  Specifically, those claiming they can assist with timeshare “exit” and resales.  There are some common red flags to be aware of:

•  Calls or emails claiming they have an “interested buyer” for a timeshare.

•  A company or law firm promises to modify, cancel or transfer an owner’s timeshare for a large upfront fee.

•  A company or law firm requests an upfront fee, or the wire transfer of money for a “service,” “tax” or other “requirement” for the sale or transfer to be completed.

•  Caller claims to be a representative of ARDA or ARDA-ROCARDA/ARDA-ROC does not make unsolicited calls or send emails or communications.

More times than not, these scammers take your money and run.  We have had multiple instances where owners had paid fees to “transfer” their timeshare only to find that they are still the legal owner of record, with no deed transfer taking place.  If an offer sounds too good to be true, it likely is.

For more information and suggestions, go to the American Resort Development Association’s website, www.ARDA.org and look for CONSUMER ADVISORY, where you’ll find the latest alerts.

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