PRE-TRAVEL TESTING PROGRAM TO BEGIN ON OCTOBER 15, 2020
The State of Hawaii has announced that their Pre-Travel Testing Program is scheduled to begin on October 15. Pre-travel testing provides travelers with an alternative to the mandatory 14-day quarantine if they are tested no earlier than 72 hours before their flight arrives in Hawaii. Travelers will also have their temperatures checked upon arrival and they must fill out a travel and health form. Upon arrival in Hawaii, passengers unable to provide proof of an approved negative test will be required to go into quarantine for 14 days or until they can provide proof of negative test results.
Please visit the tourism website for more information on the requirements to travel:
TRAVEL FLEXIBILITY FOR OUR OWNERS
We remain committed to offering our owners flexible booking options. Given these unique circumstances, we are making additional adjustments to our individual booking policies.
- 2020 Use Time Reservations: if using your 2020 Use Time reservations that are scheduled for arrival prior to October 15, 2020, these may be changed, carried forward to 2021 or cancelled at no charge up to 24 hours before your scheduled arrival.
- 2019 Freedom Plus Reservations: If you have a 2019 Freedom Plus (carry over) reservation for arrival prior to October 15, 2020, these reservations may be cancelled or changed to use another date within 2020. If you cannot use the week at the Pono Kai in 2020, we would encourage you to rebook a week for later in the year and deposit it with one of the Exchange companies. The Exchange companies typically give you 2-3 years to use your time. We cannot carry your 2019 week into 2021 as this may cause inventory issues.
- Bonus Time: Bonus Time reservations may also be cancelled inside the typical 7-day cancellation window if an owner opts to cancel.
- New Reservations: At this time, we will not take any new reservations for arrival before October 15, 2020.
As the situation around the Coronavirus (COVID-19) continues to evolve, we will continue to closely monitor the guidance from government agencies, including the World Health Organization and the CDC and we will continue to follow their direction as new information is released. Things are changing day-to-day.
If you need to adjust reservations made for arrival during this timeframe, please contact the Owner Services Manager by emailing firstname.lastname@example.org. If you need to adjust reservations made through another site, please contact them directly for assistance.
We appreciate your patience and understanding during this time. Please do not hesitate should you have any questions.
Mahalo, Pono Kai Management Team